By placing an order with us by telephone, fax, email, or online, you agree to the terms listed on our website which shall cover the terms of our deliveries to you and your use of our website. This Agreement is between you and Cairns Little Seafood Market Pty Ltd that states the terms and conditions under which you may use the Site and receive deliveries from us. Cairns Little Seafood Market Pty Ltd is the owner of the following trademarks: Cairns Little Seafood Market, www.clsm.com.au and all the associated logos and branding. This Agreement is binding on you whether you purchase from us via the telephone, email, fax, or our website.
We are committed to respecting your privacy. Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information.
Cairns Little Seafood Market Pty Ltd is committed to protecting your privacy and respects and upholds your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). Cairns Little Seafood Market Pty Ltd ensures that it will take all necessary and reasonable steps to comply with the APPs and to deal with inquiries or
complaints from individuals about its compliance with the APPs .
By using this website, you agree to and consent to the collection, use, holding and disclosure of personal information by Cairns Little Seafood Market Pty Ltd as set out in this policy.
Personal information Cairns Little Seafood Market Pty Ltd may collect from you includes, without limitation:
your name;
address;
email address;
telephone number(s);
date of birth;
credit card information;
your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
any additional information relating to you that you provide to us directly
through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
information you provide to us through customer surveys; or
any other personal information that may be required in order to facilitate your dealings with us.
Cairns Little Seafood Market Pty Ltd will take all reasonable steps in the circumstances to protect all personal information collected from:
(a) misuse, interference and loss; and
(b) from unauthorised access, modification or disclosure. eal with inquiries or complaints from individuals about its compliance with the APPs .
By using this website, you agree to and consent to the collection, use, holding and disclosure of personal information by Cairns Little Seafood Market Pty Ltd as set out in this policy.
Cairns Little Seafood Market Pty Ltd will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Cairns Little Seafood Market Pty Ltd will only collect personal information about you directly from you. Cairns Little Seafood Market Pty Ltd will not collect personal information unless the information is reasonably necessary for our functions and activities. Cairns Little Seafood Market Pty Ltd will not collect sensitive information from you.
If you use a pseudonym when dealing with us or you do not provide identifiable information Cairns Little Seafood Market Pty Ltd may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website do not sign into it or provide any information that might identify you.
Cairns Little Seafood Market Pty Ltd requires individuals to provide accurate, up-to-date and complete personal information at the time it is collected.
What does Cairns Little Seafood Market Pty Ltd do with your personal information?
In addition to any purpose notified to you at the time of collection Cairns Little Seafood Market Pty Ltd uses your personal information for the purposes of:
providing our services to you including ;
our internal management needs;
operating, protecting, improving and optimising our service, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
our marketing activities;
administering rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners
responding to any inquiries or comments that you submit to us;
any other purpose you have consented to; and
any use which is required or authorised by law.
Disclosure of personal information
Cairns Little Seafood Market Pty Ltd may disclose your personal information:
to third-parties we ordinarily engage for the above purposes;
any person or entity to whom you have consented to Cairns Little Seafood Market Pty Ltd disclosing your personal information to; and
any person or entity to whom we are required or authorised to disclose your personal information to in accordance with the law.
You may request access to your personal information in our customer account database, or seek correction of it, by contacting Cairns Little Seafood Market Pty Ltd. See section 9: Contact information.
Cairns Little Seafood Market Pty Ltd may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database. Cairns Little Seafood Market Pty Ltd will not charge you for making the request.
If you believe that Cairns Little Seafood Market Pty Ltd holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading then you may request its amendment and Cairns Little Seafood Market Pty Ltd will respond to your request within a
reasonable time. Cairns Little Seafood Market Pty Ltd will not charge you for correcting your personal information.
If Cairns Little Seafood Market Pty Ltd no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, Cairns Little Seafood Market Pty Ltd will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.
Cairns Little Seafood Market Pty Ltd will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorised access, modification or disclosure.
Products sold by Cairns Little Seafood Market are available for inspection prior to purchasing instore only. Due to food safety reasons, we are not required to provide a refund or return if the consumer changes their mind.
Special consideration may be considered under certain circumstances. Cairns Little Seafood Market must be notified within in 24 hours of purchase if the customer has the intention of making this request. Eligibility for return/refund will require that the goods must be unused and in the same condition as when purchased.
If there are any issues or concerns with the product, please get in touch with us by calling us through: 07 4035 2633 or e-mail accounts@clsm.com.au and we will attend to it promptly.
In the event that a return/refund is accepted, Goods must be returned within a 24-hour time period.
To complete your return, we require a valid and in-tact receipt or proof of purchase. If you fail to do so, then we may reject or deny your claim.
Your purchase of Goods will be subject to certain laws including, without limitation, the Australian Consumer Law. The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the Goods must be of acceptable quality, reasonably fit for the purpose that Cairns Little Seafood Market represents they will be fit for, and that the Goods will correspond with any relevant description.
Cairns Little Seafood Market products are available for pick up from 37-39 Aumuller street, portsmith during business hours.
Call Us 07 4035 2633
37-39 Aumuller Street,
Portsmith QLD 4870
